WellMD Privacy Policy
WellMD, Spartabells LLC (“WellMD”, “we”, “us” or “our”) respects your privacy. This Privacy Notice (“Privacy Notice”) describes what information we collect from or about you, including how we collect, use, share, and store that information, and what choices you may have regarding your information in connection with www.wellmd.com or any other WellMD-related website, webpage, application, social media, or other Internet, mobile, or wireless offerings (collectively “Website”) that posts a link to this Privacy Notice or WellMD’s Terms of Use.
This Privacy Notice applies to any individual in the United States, regardless of the individual’s state of residency, who visits the WellMD Website or related content or receives WellMD services (“User”, “you, or “your”). Additionally, California residents may wish to click here for certain notices to California residents under California law.
Please read this Privacy Notice in its entirety. By using the Website, you are consenting to the practices described in this Privacy Policy and agree to be bound thereby. If you do not agree with the terms of the Privacy Policy, please do not use the Website.
1. INFORMATION THAT WE COLLECT
a. Types of Information:
WellMD may collect your personal information in connection with your access to, use of, or your submissions to the Website and any services offered by WellMD in connection with the Website (“Services”). For example, we may collect personal information about you, such as your name, street address, email address, telephone number, WellMD account and password information, commercial transactions you may initiate with WellMD, your general location, IP address, and information about your browsing and navigation on the Website. Some of the information we collect about you may include personal health information or credit card or financial information, or other sensitive information that you choose to share with us.
We may also obtain additional information about you that may or may not be directly linked to you. Examples include, but are not limited to, aggregate information, analytics information using cookie IDs, advertising segment information, advertising IDs/cookie or device information.
b. Sources of Information:
WellMD collects information about you from a variety of sources, including:
- Directly from you, for example, when you complete web forms, use WellMD applications, communicate with us by email, phone or SMS text, or enroll in WellMD’s membership Services.
- Indirectly from you, for example, by observing your actions on our Website, or through information we collect during the course of providing Services.
- Directly and indirectly from your activity on the Website, for example, through Website portal or Website usage details that are collected automatically or through your inquiries or submissions on the Website.
- From your WellMD-affiliated physician, for example, when your WellMD-affiliated physician shares information about you pursuant to a “Business Associate Agreement” between the physician and WellMD.
2. HOW WE USE THE INFORMATION WE COLLECT
WellMD may use personal information for a variety of WellMD’s business purposes and to the extent and manner permitted by law:
- To fulfill or meet the reason for which the information is provided. For example, to respond to your questions or communications regarding membership in a WellMD-affiliated practice, Services, pricing or affiliated physicians. If you become a member in a WellMD-affiliated practice, we may use your personal information to process your payment, provide membership and renewal information and to support and facilitate your receipt of WellMD Services or programs.
- To publish content on the Website when, under some circumstances, WellMD publishes testimonial comments or enables public participation forum by Users on the Website.
- To personalize your Website experience and to deliver content and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, or via email or text message (with your consent, where required by law).
- To help maintain the safety, security, and integrity of our Website, Services, databases and other technology assets, and business on behalf of WellMD and its Users.
- To investigate or prevent a violation of any individual’s contractual or other relationship with WellMD or where WellMD has a good faith belief that access, preservation or disclosure of such information is reasonably necessary to protect the rights, property or safety of WellMD, its Users or the public or to prevent or respond to any illegal, fraudulent or harmful activity.
- For testing, research, analysis, and product development, including to develop and improve our Website and Services and your experience with the Website and Services.
- For marketing WellMD’s Services or Programs, including providing you (via alerts, banner ads, postal mail, event registration, email and other notices) with information about offers, programs and Services that WellMD believes may be of interest to you.
- At the request of law enforcement or governmental agencies or in response to subpoenas, court orders or other legal process, or to establish, protect or exercise WellMD’s legal or other rights to defend against a legal claim or as otherwise allowed by law or regulation.
- To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Users is among the assets transferred.
3. HOW WE SHARE INFORMATION
WellMD does not sell your personal information, personal health information or sensitive information to nonaffiliated third parties for their business purposes, nor do we share your information, except as permitted by law, as described in this Privacy Policy or otherwise with your consent.
We may share information about you to third parties for WellMD’s business purpose, such as with agents, contractors, service providers or affiliates of ours, who help us operate the Website, assist with WellMD’s marketing, conduct business on our behalf or help us complete a service you requested, such as processing your credit card payment. When we share information for a business purpose, we do so only to the extent required for our business purpose and only as permitted by relevant law. Before doing so, we enter into a contract with the third party that describes the purpose for which the information is shared, requires the recipient to maintain the confidentiality of that confidential information and to not use it for any purpose except performing the contract or as permitted by law.
We may also share personal information with third parties if you have directed and authorized us to do so in connection with Services WellMD provides to you or on behalf of its affiliated physicians.
WellMD may share personal information when required to do so by Federal or State enforcement officials, when state or federal law requires us to do so (such as to comply with an inquiry from law enforcement officials), when ordered by a court or by other compulsory legal process or when we believe, in good faith, it is necessary for WellMD to comply with its legal obligations or to investigate or prevent suspected illegal activities or fraud.
4. IP ADDRESSES, COOKIES AND OTHER TECHNOLOGY
a. IP Addresses:
WellMD maintains internal logs for Internal Protocol (IP) addresses. An IP address is a number that is automatically assigned to your computer each time you access the Internet. Your IP address does not contain personally identifiable information. WellMD collects IP addresses in order to conduct system administration, report aggregate information, conduct site analysis, and to detect improper use of the site. WellMD sometimes uses IP addresses to identify the location of your computer based on publicly available and third-party information and, if located, to market to you through Internet marketing, mail or call campaigns, or online targeted, interest-based advertising.
b. Browser Cookies:
WellMD uses “cookies” for authentication, other types of security, User log-ins, enabling our services collecting analytics information, marketing our Services to you, sending you targeted advertising for our Services, optimizing our Website, and personalizing and customizing your web experience. By placing a small file known as a “cookie” in your browser, the web servers operated by WellMD and its third-party service providers can remember and distinguish your web browser software over time. This is necessary in order to enable the functions described above. If you disagree with this use, you should turn off or disable “cookies” on your browser or device. If you decline cookies, the Website may not work properly or as it was intended.
c. Other Technical Information We Collect:
In addition to using browser cookies to remember your browser, WellMD also may use other technologies such as pixels, local shared objects (such as “Flash cookies”), and HTML5 local storage to collect information and remember your device. Some of the technical information we collect is the type of browser you use (such as Google Chrome or Internet Explorer or Safari), your Internet protocol (“IP”) address, the name of your ISP, the version of your operating system, the dimensions and resolution of your display, your referrer URL (which is the URL for the website that you were viewing prior to visiting the Website), how you were directed to the Website, which specific pages you access on the Website, how long you view each page, the time and date you access our Website, and any other interaction you have with the Website or WellMD. We use your IP address and may use other third-party geolocation services to determine the physical location of your computer or device.
Most popular Internet browser applications will allow you to configure the browser so as not to accept cookies. However, setting your browser to reject cookies may, in certain instances, prevent you from taking full advantage of the Website and its capabilities, or cause some features of the Website to function improperly or slower.
The Website uses various third-party services, including Google Analytics. You can consult the Google Analytics Terms of Use and the Google Privacy Policy for more information on how Google Analytics uses the data it collects. Google utilizes the data collected to track and examine the use of the Website, to prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network. You can opt out of the Google Analytics Advertising Features you use, through your browser’s Ads Settings or Ad Settings for mobile apps, or any other available means (for example, the NAI’s consumer opt-out). You can consult Google’s currently available opt-outs for the web.
5. HOW WE PROTECT YOUR INFORMATION
WellMD uses commercially reasonable physical, administrative, and technical safeguards to help protect and secure your personal information from unauthorized access or disclosure. For example, we use encryption, firewalls, secure servers, intrusion detection software, password protection, and other measures to help prevent unauthorized access to your information. We also require our contractors and service providers to follow strict data privacy standards and to protect and secure your information. Although we use these precautions to provide a reasonable level of security, we cannot guarantee the complete security of your information, and we are not responsible for unauthorized access to, disclosure of, or destruction of your personal information.
6. ACCESSING AND CONTROLLING YOUR INFORMATION
You may have the right to access, correct, delete, or otherwise control the use of your personal information. You can request access, correction, deletion, or other control of your personal information by contacting WellMD as described in this Privacy Notice. We may need to verify your identity and your request before we can provide access to, correct, delete, or control the use of your personal information. We will make reasonable efforts to comply with your request but may not be able to fulfill it in all circumstances, for example, if the request is unreasonable or if it would require us to violate the rights of others.
7. CHILDREN’S PRIVACY
WellMD does not knowingly collect personal information from children under the age of 18 without verifiable parental consent. If we learn that we have collected personal information from a child under the age of 18 without verifiable parental consent, we will delete that information from our systems.
8. CHANGES TO THIS PRIVACY NOTICE
WellMD reserves the right to change or update this Privacy Notice at any time. If we make material changes to this Privacy Notice, we will post the revised Privacy Notice on our Website and update the “Last Updated” date at the top of this Privacy Notice. Your continued use of the Website following the posting of changes to this Privacy Notice means you accept those changes.
9. CONTACT US
If you have any questions or comments about this Privacy Notice or our privacy practices, please contact us at:
WellMD,
Spartabells LLC
474 Atlantic Ave, East Rockaway, NY 11518
tel: (516) 406-3544
Email: [email protected]